wasd Privacy Policy

This page describes what we collect when you use wasd and how we keep that data protected. We collect personal information during account registration, payment processing, and gameplay to provide our service, process withdrawals, and comply with financial regulations. Your trust is essential to us, which is why we're transparent about how we handle your data and who has access to it.

We at wasd use industry-standard encryption and security practices to safeguard your information. We do not sell your personal data to marketing firms or unrelated third parties. We share information only with payment processors, banking partners, and regulatory authorities where legally required to do so. This policy sets out our complete data-handling practice—what we collect, how we use it, your rights, and how to contact us with privacy concerns.

If you have questions about how your data is managed on wasd, our support team is available during standard business hours to clarify our practices and address your concerns.

What Data We Collect on wasd

We collect your personal information in several stages. During account registration, we gather your legal name, date of birth, email address, phone number, and residential address. We use these details to verify your identity and ensure you meet eligibility requirements for our service in your jurisdiction. We collect this information because online gaming regulations in many jurisdictions require platforms to confirm user identity before processing real-money transactions.

When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers through mobile banking, local payment, online payment, and e-wallet, we collect transaction records including the amount, time, and destination payment method. We do not store your full payment credentials on our servers. Instead, we use tokenization through secure payment gateways—meaning we keep a reference code rather than your card number or wallet credentials.

We collect gameplay data: your account balance history, bet amounts, game selections, and betting patterns. We use this information internally to detect fraud, identify problem-use patterns, and improve our platform. We also maintain log files that record your login times, IP addresses, and device information. This data helps us identify unauthorized account access and respond to security incidents.

Third-Party Processors & Data Sharing

We at wasd rely on external service providers to deliver our platform. Our payment processors—the companies that facilitate mobile banking, local payment, online payment, e-wallet, and bank-transfer settlements—receive your transaction data as necessary to complete your deposits and withdrawals. These processors are contractually bound to maintain the same confidentiality standards we uphold.

Our servers may be hosted by cloud providers whose data centers sit outside Indonesia. This means your data may be stored or processed in other countries. By using wasd, you acknowledge that your data may be transferred internationally and stored on servers outside your jurisdiction. We ensure that all international data transfers comply with applicable privacy laws and are protected by encryption.

We may disclose your personal information if required to do so by law—for example, if a court orders us to provide account records, or if Indonesian financial authorities request information as part of a regulatory investigation. We do not disclose data to third parties for marketing or commercial purposes without your explicit consent.

Your Rights & Data Management

We at wasd recognize your rights to access, correct, and request deletion of your personal data. If you want to view what information we hold about you, contact our support team with a formal request. We will provide a summary of your personal data within five to ten business days. If you believe any information is inaccurate, you can request a correction; we will update our records and notify relevant payment processors if necessary.

You have the right to request data deletion, subject to certain legal exceptions. For example, we must retain transaction records for financial compliance and fraud-prevention purposes, even after account closure. We cannot delete data required by Indonesian tax authorities or banking regulations. However, we will delete non-essential personal information upon request where legally permissible.

If you close your account on wasd, we retain your data for the minimum period required by law—typically two to three years for financial records. After that retention period, we securely delete or anonymize your information. We do not use inactive account data for marketing purposes.

Personal Data Collection

Name, date of birth, email, phone, address collected at registration; payment details collected during deposits and withdrawals.

Payment Processor Access

mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet processors receive transaction data necessary to settle your transactions.

International Data Transfer

Your data may be stored on servers outside Indonesia; all transfers are encrypted and compliant with applicable privacy standards.

Data Retention

Transaction records retained for financial compliance (two to three years); non-essential data deleted or anonymized after account closure.

Cookies, Automated Collection & Changes to This Policy

We at wasd use cookies and similar tracking technologies to improve your user experience. When you log into wasd on your mobile device or desktop browser, we store a session cookie that remembers your login status. This cookie is essential for the platform to function—without it, you'd need to re-enter your credentials on every page. Our cookies do not track you across third-party websites; they function only within wasd.

We also use analytics tools to understand how users navigate our platform. These tools collect anonymous data about page views, time spent on games, and device types. This information helps us identify technical issues and optimize our service. Analytics data is anonymized and does not identify you personally.

Contact & Policy Updates

If you have privacy concerns or questions about how wasd handles your data, contact our support team through the contact form in your account menu. We respond to privacy inquiries within five to ten business hours during standard business days. We take all privacy concerns seriously and will work with you to address any issues.

We reserve the right to update this privacy policy at any time. Material changes will be communicated via email or through a prominent notice on our platform. Your continued use of wasd following such notification indicates acceptance of the updated policy. If you object to any change, you may close your account and request withdrawal of your balance.

We at wasd are committed to protecting your privacy and operating transparently. Our data practices comply with Indonesian privacy standards and international best practices. Your personal information remains secure, accessible only to authorized personnel and trusted partners who help us deliver your service. Thank you for trusting wasd with your data.